Welcome to use the services of the website of Grayscale Investments (Hong Kong) Limited (hereinafter referred to as "this Website")! This Privacy Policy is designed to explain to you how we collect, use, store, share, and protect the personal information you provide during the use of this Website's services, as well as the rights you have regarding this information. Please read this Privacy Policy carefully and confirm that you fully understand and agree to its contents before using the services of this Website. If you do not agree with any provisions of this Privacy Policy, please do not use this Website.
Scope of Application
This Privacy Policy applies to your access to and use of this Website, including but not limited to website browsing, account registration, use of financial services, participation in interactive communication, and other behaviors. This Policy does not apply to third-party websites or services accessed through links on this Website. When you access these third-party websites or services, you should comply with their respective privacy policies.
Types of Information Collected
1. Basic Personal Information: When you register an account, apply for financial services, or communicate with us, we may collect your name, gender, date of birth, identity card number or other valid identification document information, nationality, contact information (such as telephone number, email address, communication address), etc., for identity verification, service provision, and to keep in touch with you.
2. Financial and Transaction Information: To provide financial services, we will collect information about your financial situation, such as income, assets, and liabilities, as well as information related to your financial transactions on this Website, including transaction amount, transaction time, transaction counterparty, account information, etc.
3. Browsing and Usage Behavior Information: During your use of this Website, we will automatically collect your browsing behavior information, such as the pages you visit, browsing duration, click records, search keywords, etc.; as well as your device information, including device model, operating system, browser type, IP address, etc., to improve website performance and user experience and analyze website usage.
4. Other Information: Other information you voluntarily provide to us, such as the content you post in the forum or comment section, or the relevant information you provide when making inquiries, complaints, or suggestions.
Methods of Information Collection
1. Voluntary Provision by You: You actively submit information to us in scenarios such as registration, login, service application, questionnaire filling, and participation in interactions.
2. Automatic Collection: Through website technical means, such as server logs, Cookies, web beacons, and other tools, we automatically collect your usage behavior and device information. A Cookie is a small data file that will be stored on your device to help us identify your device, remember your preference settings, analyze website traffic, etc. You can choose to accept or reject Cookies according to your own needs in the browser settings, but rejecting Cookies may affect the normal use of some website functions.
3. Obtaining from Third Parties: With your consent and where permitted by laws and regulations, we obtain relevant information about you from legitimate third-party data sources, such as credit assessment agencies, partners, etc., to supplement and verify the information you provide, so as to more accurately assess risks and provide services.
Purposes of Information Use
1. Providing Services: Use the collected information to provide you with various financial services, including but not limited to account management, investment transaction execution, loan approval, financial consultation, etc., to meet your financial needs.
2. Personalized Services: Analyze your usage habits and preferences to provide you with personalized content recommendations and service customization, and improve service quality and user experience.
3. Security Assurance: Used for identity verification, risk assessment and monitoring, to prevent illegal and non-compliant behaviors such as fraud and money laundering, and to ensure the financial security and information security of the website and users.
4. Compliance and Operation: Comply with the laws, regulations, and regulatory requirements of Hong Kong and other relevant regions, conduct internal management, auditing, statistical analysis, and improve and optimize website operation.
5. Marketing and Promotion: With your explicit consent, send you information about our financial products and services, notifications of preferential activities, etc., but you have the right to unsubscribe from such marketing information at any time.
Information Sharing, Disclosure, and Transfer
1. Sharing: Only in necessary situations and following strict confidentiality and security measures, we will share your personal information with affiliated companies, partners (such as payment institutions, technical service providers, data processors, etc.) to achieve the service purposes described in this Privacy Policy. We will require partners to comply with relevant privacy protection laws, regulations, and confidentiality obligations to ensure the security of your information.
2. Disclosure: We may disclose your personal information when required by law, by regulatory authorities, in judicial proceedings, or to protect the legitimate rights and interests of us and other users.
3. Transfer: Without your explicit consent, we will not transfer your personal information to other third parties. In the event of company mergers, acquisitions, bankruptcy liquidation, or other situations involving business transfers, your personal information may be transferred to the transferee as part of the transferred assets. We will require the transferee to continue to comply with this Privacy Policy or formulate a privacy policy with the same level of protection.
Information Storage and Security
1. Storage Period: We will store your personal information for the shortest time necessary to achieve the purposes of information use, unless otherwise provided by law. After the storage period expires, we will delete or anonymize the information.
2. Security Measures: We adopt a variety of security technologies and management measures to protect the security of your information, including but not limited to data encryption, access control, firewall settings, regular security audits, etc. Only authorized personnel are allowed to access your information, and their access behaviors will be strictly monitored and recorded. At the same time, we will continuously improve security technologies and management levels to deal with the constantly changing network security threats. However, due to the complexity of the network environment, we cannot guarantee that the information is absolutely secure under all circumstances. In the event of an information leakage incident, we will take timely measures to reduce losses and notify you in accordance with the requirements of laws and regulations.
Your Rights
1. Right of Access: You have the right to access the personal information you have left on this Website at any time and learn about how we use and store it.
2. Right of Correction: If you find that the personal information we have stored about you is incorrect, you have the right to request us to correct it.
Policy Updates
We may update this Privacy Policy according to changes in laws and regulations, business adjustments, or other reasonable reasons. The updated policy will be published on this Website, and the date of publication will be the notification date. If the updated content involves major changes, we will notify you in a more prominent way, such as pop-up prompts, sending emails, etc. After the policy is updated, your continued use of the services of this Website will be deemed as your acceptance of the updated Privacy Policy.
If you have any questions, suggestions, or need to exercise the above rights regarding this Privacy Policy, please contact us.